Testimonial

The sale of my property with Beresfords was first class due to the hard work and dedication of Chris Clarke, who was very professional and informative from start to finish.

From the first time I met Chris I established a great rapport with him, which was very important to me, as I had lived in my property for over 18 years, and wanted to keep my stress levels to the minimum.

Would highly recommend using Beresfords at Harold Wood, and would definitely recommend dealing with Chris Clarke.

Chris is a very knowledgeable estate agent and it was a real pleasure talking to him. His professional manner and friendly personality showed from the moment he walked through our door.

We mostly appreciated his honesty and we highly recommend him.

Having moved agents over to Beresfords to sell our flat, we noticed a difference in professionalism and customer service.

Chris dealt with the sale brilliantly and the property was sold within a few weeks.

Highly recommend this Estate Agency.

I wish I was able to give ‘0’ stars! My house was advertised by Chris from the office in Chadwell Heath, when he first came we told him the price and our deadline, he said it will not be a problem to sell it by then for this price etc. etc. but then 3 months later with very few viewings organised and after my number of complaints, he said the price is too high and i must drop the price, which in fact i had done once based on his advice.

Frankly, if you want a seller to drop the price and you are a good sales person, you will first find the buyers as the price isn’t high to push away buyers! He was basically trying to get me making it easy for him to sell. He barely even showed his face at the property too, he kept sending someone else from the office to show the house to the very few viewers that came.

Also the communication with them was next to none! I had to chase them all the time to get any information at all, there has been weeks where they won’t call or email to let me know what is going on. Sometimes they will call, arrange for people to come and view the house and then, no one comes and no one calls to let you know what is going on!!!

Terrible, absolutely terrible service all the way through right from the start, it was a HUGE WASTE OF MY TIME! If you are smart, you will avoid this specific office!

Moving across London with a young family always meant viewing times were limited but Chris and his team were able to accommodate and really helped the process move along smoothly.

We have moved often, and found Your Move Chadwell Heath, by far the best agent we have had dealings with. Both Lauren and Chris were extremely helpful in every aspect of the process, and Lauren in particular kept us informed of all updates when they occured.

Their ‘one stop shop’ recommendation in regard to conveyancing, made the process of buying and selling seamless.

I can highly recommend Your Move for all your moving requirements.

We originally signed on with Beresfords with the Gidea Park office. Shortly after, the Harold Wood office opened and our sale was transferred there. All members of staff did their utmost to secure a sale for us.

When we lost our first buyer, both Chris and Daniel worked tirelessly to ensure we had potential buyers through our front door, eventually securing a buyer that took us through to our eventual house move. Once our house was sold, we were kept regularly up to date with how things were progressing.

All members of staff were helpful and were a pleasure to deal with.

Comment on agent fees

A little on the high side. Beresfords were the most expensive agent we were registered with, the lowest being 1.10% -negotiated down from 1.25%.

Chris worked very hard to get potential buyers through my door. He liked to deal with the clients personally which took the pressure off of me. He was always at the end of the phone when I had any questions.

Comment on agent fees

I did manage to get the fee down to one percent. I did not think much of the original price I had been given which was in the region of £5000 even when the price of my house dropped which was the case for me.

I was really happy with the serivce provided by your move especially how they had appointments privately for potential buyers.

Chris was fantastic and was extremely helpful when showing the property

We had a valuation done by Chris Clarke at Your move. I had some concerns about the value of my property and Chris came in to see me at very short notice.

He came very well prepared and was able to give me an insight as to what’s going on in the market and more importantly the value of my property.

He is one of the nicest people I have come across and it’s safe to say I will be using him for any potential sales/letting in the near future!!

Thank you very much Chris!!

I am deeply gratfull. Thank you Chris and Ayca. Very happy customer here.

Although I found the experience a roller coaster. All staff, especially Chris Clarke and Ayca.

Did their upmost to give an excellent service.

Thank you for all the support.

We highly recommend “Your move” .Mr. Chris Clarke has visited our home a few days ago to evaluate and advise how much money we could get if we sell our house, he came well prepared and very professional. 👍👍👍

I was really happy with the serivce provided by your move especially how they had appointments privately for potential buyers. Chris was fantastic and was extremely helpful when showing the property

Very professional and friendly team especially Chris Clarke – Senior Sales Consultant and Ayca Redjep – Sale Manager.

We approached them after our property was on sale for nearly four months with another local Estate Agent.

They kept us updated through out the sale process.

The initial visit by Chris Clarke was relaxed and productive. The discussion we had resulted in my choosing to sell via Beresford’s.

Chris had a good strategy that seems to have worked as offers were being made within 2 or 3 days.

Improved offers made by many potential buyers soon exceeded what I had thought I might have.

Now only two weeks after putting the house on the market, a no-chain sale has been agreed and progress is being made.